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SHIPPING POLICY

For U.S. orders above $100, we are pleased to offer free shipping!

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Processing & Shipping Details

 

Processing

  • Orders are typically processed and shipped within 5-7 business days of purchase. Exceptions may occur due to inventory availability. Custom or made-to-order items may require additional processing time

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Shipping

  • Our shipping fee is $5 for standard shipping on U.S. orders under $100

  • U.S. orders $100+ qualify for free  shipping

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Estimated delivery times:

  • Standard Shipping: 1–5 business days (depending on distance between origin and destination)

  • Priority Shipping: 1–3 business days (depending on distance between origin and destination)

  • Express Shipping: 1–2 business days (typically overnight delivery to most locations)

  • Delivery times are estimates and may vary

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Final rates:

  • Final shipping rates and estimated delivery times are shown at checkout.

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Tracking

  • Once your order ships, you’ll receive a tracking number by email.

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International Orders (currently unavailable)

  • International delivery times vary by destination

  • Customers are responsible for any customs duties or import taxes

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Delays & Lost Packages

  • We are not responsible for carrier delays

  • If your order is marked as delivered but not received, please contact the carrier first, then reach out to us at info@krystalkouture.com

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Address Accuracy

  • Please ensure your shipping address is correct at checkout. We cannot replace orders shipped to incorrect addresses

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Contact

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